Data Privacy
The 3RH Healthcare website is managed by 3RH Healthcare, your data controller.
We have established this Privacy Policy to outline how we manage information for NDIS participants. It explains why we collect specific data to support your journey. Please review this policy before engaging with 3RH Healthcare’s digital services.
We are committed to the safety and confidentiality of your sensitive personal information.
Personal Data We Collect:
When you browse our site, we collect technical data like your IP address, time zone, and cookies. We also gather information on how you interact with our services and which support pages you visit. If you complete our intake form, we collect personal details including your name, contact information, and NDIS details to ensure we provide the most compassionate and effective care possible. This ensures each participant's journey is valued and properly supported within the Australian NDIS framework.
Why We Process Your Data?
Our priority is participant security. We process only minimal data necessary for delivering quality healthcare support and maintaining website accessibility. Technical data is used to identify potential abuse and improve the user experience for individuals with disabilities. This information is processed anonymously to protect your identity.
You may browse anonymously; however, to access specific intake features or our newsletter, you must provide details such as your name, residence, and support needs. Choosing not to share data may limit our ability to tailor NDIS services to your specific requirements. For questions about mandatory fields, please contact us at admin@3rhhealthcare.com.au.
Your Rights:
As an individual in Australia, you have specific rights regarding your data privacy:
Right to be informed of collection.
Right to access your records.
Right to correct inaccuracies.
Right to request data deletion.
Right to restrict processing.
Right to data portability.
Right to object to use.
Rights regarding automated decisions.
To exercise these rights, please reach out to our privacy officer via the contact details below.
We process your information to fulfill our service agreements with you, such as coordinating NDIS supports or responding to inquiries. We prioritise Australian-based data storage and strictly follow the Australian Privacy Principles to safeguard your welfare and personal history.
External Web Links:
Our site may link to external NDIS resources or partner websites. We do not control these third-party platforms and are not responsible for their privacy standards. We encourage you to read the privacy statements of any external site you visit through our links.
Information Security:
We store your data on secure servers within a controlled environment, protected against unauthorised access. We maintain rigorous administrative and physical safeguards to protect sensitive healthcare information. While we strive for absolute security, please note that no digital transmission is entirely risk-free.
Legal Disclosures:
We will disclose information if required by Australian law, such as to comply with legal processes or NDIS Commission requirements. We will also act in good faith to protect your safety, the rights of others, or to investigate fraudulent activity.
Contact Details:
For questions regarding this Policy or your personal information rights, please contact the 3RH Healthcare team at admin@3rhhealthcare.com.au.